I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Adi Klevit, an Entrepreneurs’ Organization (EO) member in Portland, Oregon, is the co-founder of Business Success Consulting Group, which helps leaders create and document custom processes and ...

Your business knowledge is trapped in your head. Every process, client preference, and team protocol exists only in your memory. When someone asks how something works, you're the bottleneck. You've ...

Adi Klevit, an Entrepreneurs’ Organization (EO) member in Portland, Oregon, is the co-founder of Business Success Consulting Group, which helps leaders create and document custom processes and ...

Companies put internal controls in place to limit risks. Possible risks include losses, poor performance on contracts, poor quality and non-compliance with regulations. Documentation procedures detail ...